Privacy Policy
Last updated: August 20, 2026
NEXERA General Contracting Ltd. (“NEXERA”, “we”, “us”, or “our”) operates nexeragc.com (the “Site”). We respect your privacy and are committed to protecting the personal information you share with us. This policy explains what we collect, why, and how we handle it, in line with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and British Columbia’s Personal Information Protection Act (PIPA).
Information we collect
- Information you give us. When you submit a form, request a quote, or use the chat on our Site, we collect the details you provide: your name, email address, phone number, project type, budget range, timeframe, how you heard about us, and any message content.
- Information collected automatically. When you visit the Site, we and our analytics providers automatically collect standard technical data such as your IP address, browser type, device information, pages viewed, and referring source, using cookies and similar technologies.
How we use your information
- To respond to your inquiry, prepare quotes, and schedule consultations
- To communicate with you about your project and our services
- To improve our Site, marketing, and customer experience
- To meet legal, tax, and regulatory obligations
How we share your information
We do not sell your personal information. We share it only with trusted service providers who help us operate our business (for example, our CRM, form, hosting, analytics, and communication tools), and only as needed to provide our services. We may also disclose information where required by law.
Tools we use
Our Site uses services that may process limited data on our behalf, including Google Analytics and Google Tag Manager (website analytics), Google Ads (advertising measurement), our lead-capture forms, and our messaging/CRM platform (HighLevel/LeadConnector). These providers process data under their own privacy terms.
Your choices and rights
You may request access to, correction of, or deletion of your personal information at any time by contacting us. You can also opt out of marketing messages by replying STOP to a text, unsubscribing from an email, or contacting us directly. You can control cookies through your browser settings.
Data retention and security
We keep personal information only as long as needed for the purposes above or as required by law, and we use reasonable safeguards to protect it. No method of transmission over the internet is fully secure, so we cannot guarantee absolute security.
Contact us
NEXERA General Contracting Ltd. 2770 Ley Rd, Victoria, BC V9B 4G2 Email: mitchell@nexeragc.com Phone: (250) 589-9989
If you have a privacy concern we have not resolved, you may contact the Office of the Information and Privacy Commissioner for British Columbia.